A family-run European watch business
Mi-Watch.it is a family-owned European watch boutique built around a shared passion for horology. What began organically among friends and fellow enthusiasts developed into a business serving collectors who value distinctive independent watches and personal support.
In 2022, Mi-Watch.it relocated to the Netherlands and became a Dutch company, operating as 12369 B.V. The relocation established our permanent base in the heart of Europe and supports efficient fulfilment and customer service across the European Union.
Authorised Gruppo Gamma dealer since 2015
We have worked with Gruppo Gamma, the independent watchmaker from Singapore, since 2015 as an authorised dealer. Since then, Mi-Watch.it has supplied hundreds of watches to enthusiasts around the world.
Our relationship with the brand has also produced three exclusive Mi-Watch.it limited editions, with a fourth edition currently in development. This long-term collaboration gives customers a direct European point of contact for authentic watches, product guidance and after-sales support.
European logistics and worldwide delivery
Most items are shipped from our warehouses in the Benelux region, giving customers a reliable European fulfilment point. Depending on stock availability, some orders may be dispatched from another logistics centre within the European Union. Watches are shipped with DHL Express and end-to-end tracking. In-stock items are normally dispatched within three working days after payment, and tracking information is sent by email.
Customers outside the European Union benefit from VAT-free pricing, but the destination country may apply local taxes, customs duties or brokerage charges. These costs are the customer’s responsibility; consult your local customs authority for details.
Payments can be made securely with PayPal and major credit or debit cards through our payment gateway. For current delivery details, including free shipping from €100 and indicative transit times, visit our shipping page.
Direct support from watch enthusiasts
Questions before or after an order are handled directly by our team. Contact Mi-Watch.it by email or WhatsApp for availability, delivery or support assistance. Warranty and service information is available on our Support page.
Legal information
12369 B.V.
VAT number: NL864052625B01
Edisonweg 6
3404 LC IJsselstein
The Netherlands