All the purchases made in our Boutique are usually shipped with DHL or UPS with tracking and insurance. You will receive a shipping confirmation email after your order is dispatched with the tracking code so you can follow online the transit of your order.
Indicative transit time (kindly note that due to the COVID emergency there may be delays):
- European Union 48/72h (DACH, Italy, France, UK usually 24/48h)
- North America 48/72h
- South America 72/96h
- Asia 72/96h
- Africa 72/96h
Please note we are not liable for transit delays and eventual additional fees incurred when importing good purchased in our Boutique. We advise you to check your local legislation and contact your local customs in advance should you need to assess import fees.
We offer free shipping on all orders from 100 euros.
Items in stock are usually shipped in 3 working days (Monday to Friday), should you require a faster shipping please get in touch with us. We ship from our warehouses in the European Union depending on availability. In case you need a watch in Russia please check out Gruppo Gamma Russia.
You can cancel your order as long as it hasn’t been shipped. Once it’s shipped, your order cancellation will be processed as an item return. For each order cancellation we charge a 5% re-stocking fee, which will be deducted from the refund to you.
Should you have any questions or particular requests feel free to contact us.